All our clients are required to read our General terms and conditions before accepting our services, whatever they may be, and must agree to be bound by them.
All clients interested in taking up our training services are also required to read and be bound by our Training terms and conditions.
No variation on our General or Training terms and conditions will be accepted unless they are agreed in writing and signed on our behalf. However, we may change them in the future and will post any changes on this website.
If you have any questions about anything contained within the following General terms and conditions or our Training terms and conditions please contact us on 0845 833 5436 or at mail@allinthewords.co.uk.
Quotes and estimates
All quotes or project estimates are provided based on a client's specifications and if these or any other conditions change materially then the quote or project estimate may also be subject to change.
We will notify clients in the event of any change occurring and provide the revised quote or project estimate.
Any expenses, such as travel, accommodation, postage, printing or internet, telephone and fax usage, resulting from any client changes to project specifications and conditions will also be charged at cost.
Payment
A 50% deposit is required from all clients depending upon the size and duration of a project.
In the case of long-term and ongoing projects work will be subject to interim invoicing as specified in our quote or project estimate.
All balances must be paid within 14 days of submission of an appropriate email, fax or paper invoice following the completion of a project. All payments can be made via internet bank transfer or cheque.
In the event of a breach of contract by us our liability will be limited to the fees paid for our services and in relation to that contract.
Client responsibilities
Before any work can begin clients must supply all information and any clarification we request.
If clients are unable to provide the required information or clarification this may lead to extra work on our behalf which may lead to a change in project specifications or conditions and the quote and project estimate.
We will commence and complete work upon acceptance of our General terms and conditions, quotes or estimates and payment of any required deposit.
If we have started work on a project for clients and they decides to cancel for any reason a fee will be payable based on actual time spent plus the profit which would have been achieved had the project been completed.
The balance must be paid within 14 days of submission of an appropriate email, fax or paper invoice to the client.
All clients interested in taking up our training services are also required to read and be bound by our Training terms and conditions.
Copyright and third party rights
Information or material provided by clients must not breach any law or regulations or infringe upon or violate copyright, trademark or other proprietary rights.
Clients agree to indemnify us against any and all liability, damages, losses, claims, actions, judgements and costs arising as a result of infringement upon a third party's rights.
Privacy policy
We agree to treat all client material supplied for copywriting, copyediting, proofreading, communications, PR or any purpose as strictly confidential and shall not use the information other than for the purposes of our business disclosing it only to other agents with a specific need to know.
We further agrees not to disclose, publish or otherwise reveal any of the information received to any third party whatsoever except with the client's specific prior written authorisation.
We also guarantees not to sell, give, reveal or otherwise allow any person to have access to a client's or potential client's email address or any other personal identifiable information it has about them.
Website policy
All the materials or content appearing on the All In The Words website – www.allinthewords.co.uk - is the property of All In The Words or its suppliers.
None of this material or content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder.
We have made every reasonable effort to ensure the information contained within our website is up-to-date and accurate.
We cannot be held responsible for the content of any external links from our website and are not responsible for the privacy practices of other sites.
* If you have any questions about anything contained within our General terms and conditions or Training terms and conditions please contact us on 0845 833 5436 or at mail@allinthewords.co.uk.